Privacy Policy

Effective Date: August 2, 2025

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services, including buying or selling CS2 (Counter-Strike 2) skins. By using our website, you agree to the practices outlined in this Privacy Policy.

1. Data Controller

We act as the data controller responsible for your personal information.
For any privacy-related inquiries, please contact us at: [info@skinsbay.org]

2. Information We Collect

We may collect the following types of personal data:

  • Personal Identifiers: Email address, payment information, and other contact details provided when interacting with our platform.

  • Steam Account Info: Publicly accessible Steam ID and inventory data, collected via secure Steam OpenID login.

  • Transaction Data: Order history, sales records, payout details.

  • Technical Data: IP address, browser type, device information, and cookies.

  • Support Communications: Any information you voluntarily provide when contacting support or submitting forms.

3. How We Collect Data

We collect personal data through:

  • Direct interactions: When you submit forms, log in via Steam, sell items, or make purchases.

  • Automated technologies: Cookies and analytics tools that track usage and technical data.

  • Third-party integrations: Such as payment processors (e.g., Stripe, PayPal) and authentication services (e.g., Steam).

4. How We Use Your Information

We use your information to:

  • Facilitate the buying and selling of in-game skins.

  • Process payments and payouts.

  • Verify item ownership and transaction eligibility.

  • Respond to support inquiries and provide customer service.

  • Monitor and improve platform security and performance.

  • Comply with legal and regulatory obligations.

5. Sharing of Information

We may share your personal information with:

  • Payment providers to process transactions and issue payouts.

  • Analytics and security services to monitor usage and prevent fraud.

  • Legal authorities when required to comply with laws or investigate suspicious activity.

We do not sell your personal information to third parties.

6. Email Communication

Your email address is used for transactional communication such as:

  • Order confirmations

  • Payment status

  • Support responses

We may occasionally send service-related announcements. You can opt out of non-essential emails at any time.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core functionality

  • Analyze traffic and usage

  • Customize user experience

You can manage your cookie preferences via your browser settings.

8. Data Retention

We retain personal data only as long as necessary to:

  • Complete transactions

  • Fulfill legal and regulatory obligations

  • Maintain security and platform integrity

Information related to purchases or sales may be retained for tax and accounting purposes.

9. Your Rights

Depending on your country of residence, you may have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Object to or restrict data processing

  • Withdraw consent where applicable

  • File a complaint with a data protection authority

To exercise your rights, please contact: [info@skinsbay.org]

10. Third-Party Links

Our site may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites. Please review their privacy policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website signifies acceptance of the updated policy.

Contact Us

For questions regarding this Privacy Policy or your personal data, please contact:
[info@skinsbay.org]